Privacy policy

Privacy Policy

Effective Date: [01/08/2026]

At Aurietta ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit https://aurietta.com or make a purchase from our store.

If you have any questions regarding this Privacy Policy, please contact us at:

Email: serviceclient@aurietta.com

1. Information We Collect

We may collect the following personal information:

Information you provide

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely through third-party payment providers)

Information collected automatically

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages visited

  • Time spent on our website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Deliver products and services.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and customer experience.

  • Detect and prevent fraud.

  • Comply with legal obligations.

  • Send promotional emails where you have given your consent.

3. Sharing Your Information

We never sell your personal information.

We may share your information only with trusted service providers necessary for operating our business, including:

  • Payment processors (such as Stripe or PayPal)

  • Shipping and logistics providers

  • Email marketing platforms

  • Analytics providers (such as Google Analytics)

  • Fraud prevention and security services

These providers only receive the information necessary to perform their services and are required to protect your personal data.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website functionality.

  • Analyse website traffic.

  • Measure advertising performance.

  • Personalise your shopping experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • SSL encryption across our website.

  • Secure payment processing.

  • Restricted access to customer information.

  • Continuous security monitoring.

Although we take reasonable steps to protect your information, no method of internet transmission is completely secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your personal data where applicable.

  • Restrict or object to certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your personal data.

  • Lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.

To exercise any of these rights, please contact us at:

serviceclient@aurietta.com

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders.

  • Comply with legal obligations.

  • Resolve disputes.

  • Prevent fraud.

  • Improve our services.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

We encourage customers to review this page periodically to stay informed about how we protect personal information.